GENERAL TERMS AND CONDITIONS (GTC)

Welcome to  Celluwow® !
The terms "we" , "us" , and "our" refer to Celluwow® .
Celluwow® operates this Shopify store, including all information, content, features, products, and services (the " Services "), to provide you with a personalized shopping experience.

By accessing or using our services, you agree to be bound by the following:

  • these General Terms and Conditions (the “ Terms ”)
  • as well as our privacy policy [Link]

If you do not agree to these terms or our privacy policy, please do not use our services.

1. ACCESS AND ACCOUNT

You confirm that you are of legal age in your country of residence.
You may allow a minor child under your supervision to use the services on your devices. You must provide accurate information (email, billing, and shipping address)
to make purchases or browse . You are responsible for the security of your login credentials and all activity on your account.

2. OUR PRODUCTS

Photos and descriptions are as accurate as possible; however, colors and appearances may vary depending on your screen.
We do not guarantee that the condition or quality of the products will fully meet your expectations .
We reserve the right to change, remove, or limit products at any time .

3. ORDERS

Submitting an order constitutes an offer to purchase ; we may accept or reject this offer.
Your order is not considered confirmed until payment has been received and validated .
In the event of a cancellation or change, you will be notified by email.
Returns and exchanges are subject to our refund policy [Link].

4. PRICES & INVOICE

Prices, promotions, and discounts are subject to change without notice
; the price at the time of purchase is binding. Prices do not include taxes, shipping costs, and any applicable import duties .
You guarantee the validity of your payment information and your authorization to use the specified payment method.

5. SHIPPING & DELIVERY

The stated delivery times are estimates .
We accept no liability for delays caused by shipping providers, customs, or force majeure
. Risk and ownership of the products transfer to you upon handover to the shipping provider.

6. INTELLECTUAL PROPERTY

All content, trademarks, designs, logos, videos, etc., are the property of Celluwow® , Shopify , or third parties and are protected by copyright and trademark law . Use of the services is permitted solely for personal purposes . Any reproduction, modification, or storage without written permission is prohibited.

7. THIRD-PARTY SERVICES

Occasionally, we provide external tools " as is ."
We make no warranty or representation regarding their functionality.
Use is at your own risk and in accordance with the respective terms of use.

8. LINKS TO THIRD PARTIES

Our services may contain links to external websites
. We have no control over their content or policies and accept no liability for their use.

9. RELATIONSHIP WITH SHOPIFY

Celluwow® uses the Shopify platform .
Purchases are completed directly with Celluwow® ; Shopify is not a party to the transactions.

10. DATA PROTECTION POLICY

Personal data is processed in accordance with our privacy policy [Link] and, where applicable, that of Shopify .

11. FEEDBACK AND REVIEWS

By submitting feedback, reviews, or ideas to us, you grant us a worldwide, royalty-free, and perpetual license to use this content.
You warrant that you own the rights to this content and that it is not unlawful or offensive .

12. ERRORS & OMISSIONS

We reserve the right to correct errors or inaccuracies (e.g., in prices or availability) and to cancel orders if necessary .

13. PROHIBITED USES

You may not use the services for illegal, defamatory, or unauthorized advertising purposes, or circumvent security features . In case of violations, we may suspend or terminate
your access to the services .

14. TERMINATION

We may terminate access to our services at any time without prior notice
. Certain clauses (e.g., intellectual property, liability) will remain in effect even after termination.

15. DISCLAIMER

Our services and products are provided "as is ," without any express or implied warranties.

16. LIMITATION OF LIABILITY

To the extent permitted by law, Celluwow ® and its partners are not liable for any direct or indirect damages arising from the use of the services.

17. LEAVE OF ACTION

You agree to indemnify Celluwow® , Shopify and their affiliates from any and all claims arising from your use of the services.

18. PARTICULAR NON-INFLICT

Should any provision of these terms be invalid, the remainder of the terms shall remain fully effective .

19. RENUNCIATION & TOTALITY

Failure to enforce a right does not constitute a waiver of that right.
These terms and conditions, together with the referenced guidelines, constitute the entire agreement between you and Celluwow® .

20. TRANSFER

You may not transfer your rights ; we reserve the right to do so at any time.

21. APPLICABLE LAW

These terms and conditions are governed by the law of the country in which Celluwow® is headquartered.
Any disputes will be adjudicated in the competent courts of that jurisdiction .

22. HEADINGS

The headings are for clarity only and do not affect the interpretation of the clauses.

23. CHANGES TO THE TERMS AND CONDITIONS

We may update these terms and conditions at any time .
Changes will be published on this page and will be effective from the time of publication .

24. CONTACT

For questions regarding these terms and conditions, please contact us at:
📧 info@celluwow.com